Retail Installers

Industry-Leading Manufacturers Warranty Available to Homeowners

All installers who choose to partner with us have complete peace of mind that we offer protection for their customers once the job is completed. This is because we offer an industry-leading manufacturers warranty to homeowners on our entire product collection.

Whether your customers opt for hardwood or softwood, our warranty is the same and forms part of our long-term commitment to supply quality products which are built to last a lifetime.

The Bereco warranty is a contractual agreement and provides a higher level of protection for your customers. If you’d like to learn more, check out the dedicated warranty page by clicking the link below.

Friendly Care and Advice Service Offered to Your Customers

At Bereco, we understand that a big selling point for your customers is feeling confident they can access support after the installation is completed. To help take the pressure away from you, we have also created a dedicated customer care team who can advise on a number of queries.

Part of this team’s responsibility includes delivering a robust aftercare service which involves collecting customer feedback on our products and sending prompt reminders to register new windows and doors with our warranty scheme.

From our experience, homeowners often have lots of questions around the maintenance of their timber windows and doors. To help, we’ve created a series of video tutorials and simple guides detailing the steps needed to make sure their Bereco products are well looked after.

Interested to find out more? You can browse these essential resources by clicking the link below.